Privacy Notice

This Privacy Notice governs the manner in which Climavent Systems Ltd collects, uses, maintains and discloses information collected from users (each, a “User”) both during and after your relationship with us in accordance with the General Data Protection Regulation (GDPR). This privacy policy applies to all Clients and all Suppliers.

Climavent hold data as a ‘Data Controller’ whereby Climavent are responsible for deciding how we hold and use the personal information we have about the User. We are required under GDPR to notify you of the information we hold. It is important you read this Privacy Policy and check back for any updates which may occur.

Under the new GDPR regulations the data we hold about you must be:

– used lawfully
– collected for valid purposes
– relevant to the above purposes
– accurate and up to date
– kept only as long as necessary
– kept securely

Personal data is any information from which a person can be identified. During Climavent’s relationship with the User we will collect, store and use personal information such as name, title, address, telephone numbers and email addresses. We can provide full details by request. The retained data is held in order to fulfil our contractual obligations and for legitimate business needs. Climavent only hold data reasonably required and for a reasonably necessary period of time. We will not disclose to third parties or sell the data on. Data held is collected from what the User has provided along with publicly held data. Information may be collected from third parties, e.g. credit reference companies, if deemed necessary.

Users can refuse to supply personal identification information, except that it may prevent them from engaging in certain business obligations.

Climavent Systems Ltd may collect and use Users personal information for the following purposes:

Where we need to perform the contract you have entered into with us
To comply with Legal Obligation
To improve customer service
To improve our products and services
To send periodic emails

In certain circumstances listed above, we hold your data in order to market other services to you. Climavent have a legitimate business interest in retaining your data for this purpose but you may ‘opt out’ of receiving marketing communications from us at any time. You have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us by email or in writing.

Climavent will only hold data for as long as necessary to fulfil the purposes it was collected for. Climavent take into consideration the amount, nature, sensitivity and purpose of the data we hold, along with legal requirements, in order to determine the retention period. We will typically hold data for as long as reasonably required in order to be able to defend or otherwise deal with any proceedings which may be brought against us. Legal proceedings for breach of contract or negligence can be up to 6 years after the events, we therefore have a legitimate business interest in retaining the data beyond this period should any subsequent legal proceedings occur.

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you or we may be prevented from complying with our legal obligations.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

If you would like to review, verify, correct or request erasure of your personal information or object to the processing of your personal data please contact us via email.
Please note we may refuse your request where we have a legal obligation, contractual or other legitimate business interest. If we refuse your request then we will notify you of this refusal and you will have the right to appeal. It is important that the personal information we hold about you is accurate and up to date. Please keep us informed of any personal information changes during your working relationship with us.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

Our website is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Changes to this privacy policy

Climavent Systems Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By reading the policy and using the website, you signify your acceptance of this policy. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Climavent Systems Ltd
www.climavent.co.uk
Unit 1, Park Industrial Estate, Liverpool Road, Ashton In Makerfield, Wigan, Lancashire, WN4 0YU
+44 (0) 1942 726164
info@climavent.co.uk